Terms of Service
Last updated: August 27, 2025
1. Agreement to Terms
By accessing and using Solace View's website (solace-view.com) and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
2. Description of Services
Solace View provides professional freelance services including but not limited to:
- Web development and design
- UI/UX design services
- Digital consulting
- SEO optimization
- Related digital services
All services are provided on a project basis as agreed in individual service agreements.
3. Service Agreements
Individual projects are governed by separate service agreements that specify:
- Project scope and deliverables
- Timeline and milestones
- Payment terms and fees
- Intellectual property rights
- Project-specific terms and conditions
In case of conflict between these Terms of Service and a specific service agreement, the service agreement shall prevail.
4. Payment Terms
General Payment Terms
- Payment schedules are defined in individual project agreements
- Invoices are payable within 30 days of issue unless otherwise agreed
- Late payments may incur interest charges at 1.5% per month
- All prices are exclusive of VAT where applicable
Refund Policy
Refunds are considered on a case-by-case basis for work not yet commenced. Completed work is generally non-refundable, but we will work with clients to resolve any legitimate concerns.
5. Intellectual Property
Client Content
You retain ownership of all content, materials, and intellectual property you provide to us. You grant us a license to use such materials solely for the purpose of delivering our services.
Deliverables
Upon full payment, you will own the intellectual property rights to custom work created specifically for your project, excluding our pre-existing intellectual property and third-party components.
Portfolio Usage
We reserve the right to display completed work in our portfolio and marketing materials unless otherwise agreed in writing.
6. Client Responsibilities
You agree to:
- Provide timely feedback and approvals
- Supply necessary content, materials, and access
- Make payments according to agreed terms
- Ensure all provided content is legally compliant
- Communicate project requirements clearly
7. Limitations of Liability
To the fullest extent permitted by law:
- Our total liability shall not exceed the amount paid for the specific service
- We are not liable for indirect, incidental, or consequential damages
- We provide services "as is" without warranties beyond those required by law
- You agree to indemnify us against claims arising from your use of our services
8. Website Terms
Acceptable Use
You may not use our website to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit harmful or malicious content
- Attempt to gain unauthorized access to our systems
Content Accuracy
While we strive for accuracy, we make no warranties about the completeness or reliability of website content. Information is subject to change without notice.
9. Privacy and Data Protection
Your privacy is important to us. Our Privacy Policy, which is incorporated by reference, explains how we collect, use, and protect your information in compliance with UK data protection laws.
10. Termination
We may terminate or suspend access to our services immediately, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties.
11. Governing Law
These Terms of Service are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.
12. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date. Your continued use of our services after such changes constitutes acceptance of the new terms.
13. Contact Information
For questions about these Terms of Service, please contact us:
Email: [email protected]
Phone: +44 20 7123 4567
Address:
Solace View
123 High Street
London, SW1A 1AA
United Kingdom