Privacy Policy

1. Introduction

Solace View ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website solace-view.com or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our contact form
• Subscribe to our newsletter
• Request a quote for our services
• Engage with us through email or phone

This information may include:

• Name and contact information (email address, phone number, postal address)
• Business information
• Project details and requirements

Usage Information

We automatically collect certain information when you visit our website:

• IP address and device information
• Browser type and version
• Pages visited and time spent on pages
• Referring website

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Deliver our freelance services
• Send you newsletters and marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Our cookies fall into these categories:

• Necessary Cookies: Essential for website functionality
• Performance Cookies: Help us understand how visitors use our website
• Marketing Cookies: Used to deliver personalized advertisements

You can manage your cookie preferences through our cookie banner or your browser settings.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist in our operations
• When required by law or to protect our legal rights
• In connection with a business transfer or acquisition

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Your Rights (UK GDPR)

Under UK data protection law, you have the right to:

• Request access to your personal information
• Request correction of inaccurate data
• Request deletion of your personal information
• Object to processing of your personal information
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at [email protected].

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Contact information and project details are typically retained for 7 years for business and legal purposes.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: