Cookie Policy

1. What Are Cookies

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies help us understand how visitors interact with our website by collecting and reporting information. This helps us improve our services and provide a better user experience.

2. How We Use Cookies

Solace View uses cookies for several purposes:

• Essential functionality: To enable core website features
• Performance monitoring: To understand how visitors use our site
• User preferences: To remember your settings and preferences
• Analytics: To help us improve our website and services

3. Types of Cookies We Use

Necessary Cookies

These cookies are essential for the website to function properly. They enable basic functions like page navigation, form submissions, and access to secure areas. The website cannot function properly without these cookies.

• Session cookies: Temporary cookies that expire when you close your browser
• Security cookies: Used to authenticate users and prevent fraudulent use
• Load balancing cookies: Help distribute traffic efficiently

Performance Cookies

These cookies collect information about how visitors use our website, such as which pages are most popular and if users encounter error messages. This data helps us improve our website's performance.

• Analytics cookies: Track page views, user sessions, and site interactions
• Error tracking cookies: Help identify and fix technical issues

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

• Preference cookies: Remember your settings and choices
• Language cookies: Remember your language preferences

Marketing Cookies

These cookies are used to track visitors across websites to display relevant and engaging advertisements. We may use these to better understand your interests.

• Advertising cookies: Used to show relevant advertisements
• Social media cookies: Enable social media features and tracking

4. Third-Party Cookies

Some cookies on our website are set by third-party services. We use these services to:

• Analyze website traffic and user behavior
• Provide social media integration
• Deliver targeted advertising (where consented)
• Enable live chat functionality

These third parties have their own privacy policies, and we encourage you to review them.

5. Managing Your Cookie Preferences

Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner where you can:

• Accept All: Consent to all cookie categories
• Necessary Only: Only allow essential cookies
• Customize: Choose which cookie categories to accept

Browser Settings

You can also manage cookies through your browser settings:

• Chrome: Settings > Privacy and Security > Cookies and other site data
• Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Cookies and website data
• Edge: Settings > Cookies and site permissions

Impact of Disabling Cookies

Please note that disabling certain cookies may affect website functionality:

• Some features may not work properly
• User preferences may not be saved
• Website performance may be impacted
• Personalized content may not be available

6. Cookie Retention

Different cookies have different retention periods:

• Session cookies: Deleted when you close your browser
• Persistent cookies: Remain for a specified period (usually 1-24 months)
• Preference cookies: Typically stored for 12 months
• Analytics cookies: Usually retained for 24 months

7. Your Rights

Under UK data protection law, you have the right to:

• Be informed about cookie usage (this policy)
• Give or withdraw consent for non-essential cookies
• Access information about cookies stored on your device
• Request deletion of cookie data
• Object to cookie processing for legitimate interests

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify users through:

• Updated "Last modified" date on this page
• Prominent notice on our website
• Email notification (for registered users)

9. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us: